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Quality and business excellence can only be achieved when you build on a solid foundation of systems. The QED-QED Quality Systems Pyramid concentrates on the fundamental quality systems that are critical to business and compliant operations. The diagram below has direct links to specific areas of interest.
Complaint
and Recall Management
Our
industry is in the business of marketing products to prevent and/or to treat
disease. As such the welfare of our users, the patients, are of extreme
importance. An efficient and effective complaint and recall system is paramount
to the survival of our products. Our consultants at QED-QED have worked with and
developed systems of varying complexity to deal with complaints and recalls
consistently and effectively. We can help you improve your complaints and
recalls management through the development of a system in line with your
operational needs.
Failure
Investigation
With
many years’ R&D and commercial operational experience working with
variety of products and processes, QED-QED consultants have the
capabilities to
design
and develop a robust failure investigation system specific to meet the
operational and business needs of your company using structured and proven
techniques.
Artwork
Control
With
forever changing market requirements and the complexity of product
presentations, artwork control is key to ensure the correct information is
supplied with the right product to the right market at the right time. A robust
Artwork Control System will ensure that artwork is produced consistently and
under control, acceptable to the relevant markets. Our consultants have the
knowledge and tools to help you develop a system to ensure compliance.
Change
Control
Operational
changes are part of our daily routine, however the control of changes can be
complex and challenging. QED-QED consultants have a successful track record for
developing change control systems to manage the forever changing needs of
business operations. We can develop a Change Control system specific to your
needs using a structured approach and tools.
Deviation
Management
Even
with optimised and validated products and processes, the complexity of
pharmaceutical operations means that deviations do occur. Having a robust
Deviation System will ensure that all deviations are investigated and managed
effectively and in compliance. The consultants at QED-QED have in-depth hands-on
experience to assist you in the development of a Deviation System to ensure
regulatory compliance and to fit in with your business operations.
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